Three Simple Steps to Building Customer Loyalty

Three simple steps to building customer loyalty via @carlreader

Three Simple Steps to Building Customer Loyalty

To grow a business, often businesses are so focused on making sales and pursuing bigger clients that they forget to show appreciation for those that have got them thus far. Too often, says Carl Reader, I see businesses making the rookie error of neglecting clients once they've got their business, concentrating on acquiring new clients instead of encouraging and maintaining loyalty. Of course new customers are important, but it is also vital to invest some of your marketing budget in keeping a...Read More

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